The Maricopa County Community College District (MCCCD) continues to make great progress in our recovery efforts each day. In the last 24 hours, we have created new security policies and protocols that will further enhance our defenses.
In the coming days, we will begin to incrementally bring systems online following a deliberate and methodical process. As part of these efforts, students, faculty and staff will be asked to reset their passwords and have the option to install antivirus protection software on their personal devices.
- Mandatory Password Reset: You will be prompted to change your password for your MCCCD account in the coming days. If you previously provided MCCCD with an alternate personal email account or mobile phone number, you will be able to use our newly developed self-service password reset process. If MCCCD does not have an active personal email account or mobile phone in our student information system, we will provide you with an alternate ID verification process to reset your password.
- Free Antivirus Protection for Personal Devices: All students will now have access to free antivirus software, compatible with both Windows and Mac operating systems, which can be downloaded on up to 10 personal devices. These instructions will be posted and we encourage everyone to participate.
Please continue to watch for updates from our information technology departments over the coming days. If you do not yet have access to email, you can call 480.697.3043 for a recorded update.
Our forensic partners continue to investigate our systems. At this time, we do not have any new information to report, but please be assured, teams are working to safely restore services as quickly as possible.
Once again, we thank you for your continued patience as we work through the restoration process.
Dr. Greg Peterson, President