Maricopa Emergency Management System Alert

ATTENTION STUDENTS: Currently CGCC's services continue to be available via phone, email, and online. As we prepare for our Fall 2021 classes more services will be available face-to-face.

 

Student Update March 26, 2021

Resetting Access and Support

Dear Students,

Thank you for your patience and understanding during the system outage. The Maricopa County Community College District (MCCCD) continues to make great progress in our recovery efforts each day. For more information about the outage, please visit maricopa.edu/system-status.

As part of the recovery process you will need to reset your password. Upon receipt of this message, you can reset your password by going to idme.maricopa.edu and complete the process by using one of two options:

1. Self Service Password Reset: If you previously provided MCCCD with a personal email account or mobile phone number, you will be able to use our newly developed self service password reset process. If you do not have an active personal email account or mobile phone on file in our student information system, don’t worry. We will provide you with an alternate ID verification process to reset your password.

2. Chat Assisted Verification: If you were unsuccessful in using the Self Service password reset option, we have you covered. Through a simple process you can connect to one of our team members through the chat feature. They will assist you with the verification process needed to reset your password.

Once your password is reset you will have immediate access to your student Gmail account, Google tools, and Canvas. Please continue to watch for updates about access to other tools, including the MyInfo App, Student Center and RioLearn.

Thank you for being a Chandler-Gilbert Community College student.

Sincerely,

Dr. Greg Peterson, President

 

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