Student CARE and Conduct

Student Incident and Conduct Resources

Student Incident/Conduct Resources at Chandler-Gilbert is a learning-centered college committed to providing an environment conducive to teaching, learning, and student success.

Suppose you encounter a disruptive student to the learning environment (in or outside of the classroom) or who may have violated the academic or student code of conduct. In that case, we recommend using the appropriate reporting form below to report your concerns and/or the behavior or incident through Symplicity Advocate.

When making a referral or submitting a report, please first discuss your concerns with the student. Also, be sure to communicate with your Department Chair on all matters related to the classroom learning environment. For staff members making a referral, be sure to share with your immediate supervisor.

Incident/Conduct Reporting: If a student is exhibiting disruptive behavior in or outside the classroom, even after you have discussed the behavior with them, or is in alleged violation of academic or student conduct code, you are encouraged to report the behavior or incident. If you are unsure about the most appropriate reporting process, you can contact the Dean of Student Development, Program Analyst or your academic dean for consultation.

Incident/Conduct Reporting Form

Sexual Harassment Policy: MCCCD is committed to providing a workplace and educational environment and other benefits, programs, and activities free from sexual harassment, discrimination based on sex, and retaliation. To ensure compliance with federal and state civil rights laws and regulations, and to affirm its commitment to promoting the goals of fairness and equity in all aspects of the educational program or activity, MCCCD has developed internal policies and procedures that provide a prompt, fair, and impartial process for those involved in an allegation of sexual harassment, and for allegations of retaliation. MCCCD values and upholds the equal dignity of all members of its community and strives to balance the parties' rights in the grievance process during what is often a difficult time for all those involved.

Violations of the Maricopa County Community College Sexual Harassment Policy may be shared with anyone at the college or with the campus Title IX/504 Coordinator, the Vice President of Student Affairs (480) 732-7309.

Sexual Harassment Reporting and Procedures: Each MCCCD college has a designated Title IX Coordinator who oversees the implementation of this policy. The Title IX Coordinator is primarily responsible for coordinating MCCCD’s efforts related to the intake, investigation, resolution, and implementation of supportive measures to stop, remediate, and prevent discrimination, harassment, and retaliation prohibited under this policy. All parties can find the names and contact information for each college Title IX Coordinator on this page.

Public Safety Threat: If you feel a student is either an immediate threat to him or herself or to others, call Public Safety at 480.732.7280 (Off-Campus) or 2-7280 (On-Campus) or use an emergency call box located around campus grounds and an officer will be dispatched to assist.

CARE: The CARE system is designed to offer our students academic and personal support in an effort to improve their academic performance and opportunity for success at Chandler-Gilbert Community College. If you observe a pattern of student behavior that may indicate a student is encountering challenges that affect their academic performance, we encourage you to speak with the student and make a CARE referral, preferably in the first few weeks of the semester. Referrals are welcome and accepted at any time, however, the more timely the referral the greater the opportunity to help the student.

CARE Reporting Form

Behavioral Intervention Team (BIT): CGCC is concerned about the health and safety of our students, faculty, and staff. We are committed to providing an environment where individuals are free to work, learn and teach, unencumbered and uninhibited by threats of intimidation or harm. To this end, the college has established the Behavioral Intervention Team (BIT). BIT is responsible for assessing reports of troubling behavior on the part of students, and implementing interventions that are in the best interest of the College and the individual.

Complaint/Non-Instructional Grievance: This form allows you, as the student, to address a concern/complaint related to Student Affairs departments. Please be specific in documenting your concerns; they will be treated discreetly and confidentially. Please visit this page to read more about the steps and ways in which you should address any complaint non-instructional grievance.

Student Complaint Form

Consultation: If you have a question regarding student behavior, intervention strategies, and/or college policy we recommend you contact the appropriate resource below:

Counseling Program (Support with academic success, career exploration, personal development, crisis support, and community resources)

Dean of Arts and Sciences (academic misconduct)

Dean of Instruction (academic misconduct)

Vice President of Student Affairs and Title IX/504 Coordinator (discrimination or sexual harassment)

Student Rights and Responsibilities

The Office of Student Support and Disability Resources and Services

Academic Grievance

Complaint/Instructional Grievance: This form allows you to address a concern/complaint related to an Instructional Grievance, please ensure all steps have been followed prior to completing this report.

Instructional Grievance Process: A student who feels that he/she/they has been treated unfairly or unjustly by a faculty member (full-time or part-time? with regard to an academic process such as grading, testing or assignments shall discuss the issue first with the faculty member involved. The conference shall be requested by the student within fifteen (15) working days from the time the student knew or reasonably should have known about the unfair or unjust treatment.

This instructional grievance process should not be utilized in a case in which a student feels he/she/they have experienced discrimination. If the student feels that he/she/they have experienced discrimination on the basis of race, color, religion, sex, gender, identity, national origin, citizenship status (including document abuse), gender, age, disability, veteran status, genetic information, or sexual orientation, the student should refer to the Discrimination on Complaint Procedure for Students as administered by the Vice President of Student Affairs.

Steps for Students to Follow:

  1. If within ten (10) working days of the request for the conference with faculty member, the problem is not resolved or the faculty member has been unable to meet with the student, the student may continue the process by filing a written grievance with the Department/Division Chairperson and appropriate administrative officer at the college/center. This written grievance must be filed with ten (10) working days following the previous deadline. The written grievance will be given to the faculty member five (5) days before any official meetings are convened.
  2. Upon receipt of a written grievance, the Department/Division Chair or appropriate college administrative officer will work with the parties in an attempt to resolve the conflict. The faculty may ask that the College Faculty Senate President be in attendance. Every attempt will be made to maintain confidentiality during this process. A faculty member will not be required to respond to a grievance which is not in writing and which, when appropriate, did not have specific documentation including dates, times materials, etc. The written grievance will be made available to the faculty member.
  3. If the grievance is not resolved at this level within ten (10) working days, the student should forward to the Vice President of Academic Affairs or designee, a copy of the original written grievance with an explanation on regarding action taken at each prior leve. The dean of instruction or appropriate college/center administrative officer will meet with the student, faculty member, the College Faculty Senate President if requested by the faculty member and Department/Division Chair and attempt to resolve the issues. This level will be the final step in any grievance process regarding grades.
  4. If the grievance, other than those concerning grades, is not resolved by the Vice President of Academic Affairs or designee, it may be forward in writing by the student to the College President for final resolution. The College President or designee will issue a final written determination in the grievance process.
  5. Instructional grievances are resolved at the college level. The district office is not an avenue or appeal for the instructional grievance process.

Academic Grievance Form

Student Rights and Responsibilities

Here are some of the regulations, rights, and responsibilities that all students in the Maricopa Community College District need to know. View the complete MCCCD Administrative Regulations.

Academic Misconduct Policy 2.3.11: This section describes the type of behaviors/acts that constitute academic misconduct, sanctions for violation of the policy, and the appeal process.

Attendance and Absence Policies 2.3.2: This section covers class attendance requirements, official absences, and religious holidays.

Discrimination Complaint Process: This section outlines the process for filing a discrimination complaint. Complaints may be brought under this procedure for discrimination based on race, color, religion, national origin, citizenship status (including document abuse), sex (including pregnancy and sexual harassment), sexual orientation, gender identity, age, veteran status, physical or mental disability, or genetic information. The entire college community should act promptly upon receipt of an allegation of conduct that might constitute discrimination. Any member of the college community should refer a person who might be a victim of such conduct to these procedures, as well as to the Vice President of Student Affairs or Dean of Student Development.

Drug, Alcohol, and other Substance Abuse Prevention Policies 2.4.7: This section lists the rules, regulations, and sanctions for use of alcoholic beverages and illegal drugs on Maricopa Community Colleges premises.

Refund Policies and Appeal Process: This section provides information on the refund policy for students who officially withdraw from credit and non-credit classes, canceled classes, refund exceptions, and the refund appeal process.

Sexual Harassment Policy 5.1.16: This section outlines the types of behaviors/acts that constitute sexual harassment and the process for filing a complaint.

Student Conduct Code (Discipline Code) 2.5.1: This section delineates the standards of conduct that is expected of all students, sanctions, and the student code of conduct hearing process.

Students with Disabilities 2.8: This section provides information on the accommodation application process for students with disabilities.