Student CARE:
CGCC Student CARE assists students facing life challenges that hinder their success or the success of others.
CARE is an acronym for:
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Concern for the individual student and the college community
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Assessment by gathering detailed information from involved parties
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Response with interventions and actions that support the student and address safety concerns
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Evaluation of the effectiveness of interventions and reassess as needed
See Something, Say Something:
All members of the college community are encouraged to submit a referral. By submitting a referral you show that you care about the student and the community. Your referral activates a network of support for the student and also promotes safety in our environment. If you notice a student(s) who exhibits the following behaviors submit a CARE referral:
- Distressed following attempts by you and others to be helpful
- Increasingly isolated, unkempt, irritable, or disconnected
- Disruptive in learning environments
- Deteriorating academic performance
- Expressions of hopelessness or helplessness
- Significant and marked changes in behavior or mood
- Thoughts of suicide or other acts of self-harm
- Threats or displays of aggression directed toward themself or others
- Inability to care for themself
- Reports food or housing insecurity
To refer a student to the CARE team, please fill out a CARE Referral.
What's Next?
After submitting the CARE Referral:
- Automatic Confirmation: You will receive an automated email confirmation from Symplicity that your CARE referral has been received.
- CGCC Internal Confirmation: You will receive an internal email confirmation from the CARE team, confirming that your referral has been received.
- Referral Review: The CGCC CARE Team will review and triage referrals within 1-2 business days (24-48 hours).
- Case Updates: As the referral is reviewed and managed, you may receive additional communication regarding the status of the referral when appropriate or necessary.
- Referral Closure: Once the concern has been addressed or the student has been connected with appropriate support and resources, the referral will be closed. You will receive an email notification confirming the referral has been closed.
**While the CARE referral system (Symplicity) is a district wide system, referrals submitted on behalf of CGCC will be sent directly to the CGCC Student CARE & Conduct Manager for triaging. Questions regarding CGCC CARE referrals should be directed to the Student CARE Manager.
CARE Team
The CARE team provides coordinated support for students in distress and addresses concerns about student behavior, academic progress and personal issues, including mental health concerns. The CARE Team gathers information from personal contact with students, faculty, staff and family members, as well as from reports submitted by members of the college community.
The CARE team is composed of representatives from key campus departments. The team evaluates risks and creates a coordinated response to support the student while addressing safety concerns.
CARE Team Membership
The CARE Team is comprised of the following members:
- Ryan Cain (Co-Chair) - Dean of Student Success & Retention
- Sheena Mata (Co-Chair) - Manager of Care & Conduct
- Cheryl Hernandez - Director of Disability Resources and Support Services
- Ryan S. Adams - Residential Faculty Counseling
- Mark Wiseman - Police Sergeant
- Chris Schnick - Dean of Arts and Sciences
- Holly Rouse - Director of Admissions & Records
The CARE Team is committed to:
- Identifying students of concern who need extra support.
- Assessing the most appropriate way to intervene and support a student.
- Addressing student behaviors that impact the college community.
- Addressing behavior that interferes with student learning.
- Intervening so a student may achieve academic and personal success.
- Balancing the needs of an individual student with the needs of the college community.
The work and membership of the CARE/BIT team is guided by Admin Req 2.6